Terms of service

This website is operated by **Northern Audio Supply LLC**, doing business as **Wavelength USA**. Throughout the site, the terms "we", "us" and "our" refer to Northern Audio Supply LLC. We offer this website, including all information, tools and Services available from it, to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing from us, you engage in our "Service" and agree to be bound by these Terms of Service, including the additional terms, conditions and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants and contributors of content.

Please read these Terms carefully before using our website. If you do not agree to all of them, you may not access the website or use any Services.

Any new features or tools added to the store are also subject to these Terms. You can review the most current version at any time on this page. We reserve the right to update or replace any part of these Terms by posting changes to our website. Your continued use of the site following any change constitutes acceptance of that change.

Our store is hosted on Shopify Inc., which provides the ecommerce platform allowing us to sell our products and Services to you.

SECTION 1 — ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state of residence, or that you are of the age of majority and have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction in using the Service. You must not transmit worms, viruses, or any code of a destructive nature. A breach of any of these Terms results in immediate termination of your Services.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse Service to anyone, for any reason, at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted and may involve transmission over various networks and changes to conform to technical requirements. Credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission from us.

SECTION 3 — ACCURACY AND COMPLETENESS OF INFORMATION

We are not responsible if information on this site is not accurate, complete or current. Material on this site is provided for general information only and should not be relied upon as the sole basis for decisions without consulting more accurate or more complete sources. Any reliance on this material is at your own risk.

This site may contain historical information, which is not current and is provided for reference only. We reserve the right to modify the contents of this site at any time but have no obligation to update any information.

SECTION 4 — PRODUCT INFORMATION, FITMENT AND PRICING

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service, or any product, at any time without notice.

Many products sold on this site are **vehicle-specific and fit only certain makes, models, model years and trims**. Fitment information is stated on the product page. It is your responsibility to confirm a product fits your vehicle before ordering. If you are unsure, contact us at team@wavelengthusa.com before purchasing and we will confirm fitment for you.

We have made every effort to display product colors and images accurately, but we cannot guarantee your display renders color accurately.

We reserve the right to limit the sales of our products to any person, geographic region or jurisdiction, and to limit quantities. We do not warrant that the quality of any product, Service or information purchased will meet your expectations.

SECTION 5 — ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order. We may limit or cancel quantities purchased per person, per household or per order, including orders placed under the same customer account, credit card, or billing/shipping address. If we change or cancel an order, we may attempt to notify you using the email or billing address provided.

You agree to provide current, complete and accurate purchase and account information, and to promptly update it so we can complete transactions and contact you as needed.

For more details, please review our **Refund Policy**.

SECTION 6 — OPTIONAL TOOLS

We may provide access to third-party tools which we neither monitor nor control. You acknowledge that we provide access to such tools "as is" and "as available", without warranties, representations or conditions of any kind. Any use of optional third-party tools is entirely at your own risk.

SECTION 7 — THIRD-PARTY LINKS

Certain content, products and Services available via our Service may include materials from third parties. Third-party links may direct you to sites not affiliated with us. We are not responsible for examining or evaluating their content or accuracy, and we are not liable for any harm or damages related to the purchase or use of goods or services from third-party websites. Please review their policies before engaging in any transaction.

SECTION 8 — USER COMMENTS AND SUBMISSIONS

If you send creative ideas, suggestions, proposals or other materials, whether at our request or otherwise, you agree we may at any time and without restriction edit, copy, publish, distribute, translate and otherwise use them in any medium. We are under no obligation to maintain any comments in confidence, to pay compensation, or to respond.

We may, but have no obligation to, monitor, edit or remove content we determine to be unlawful, offensive, threatening, defamatory, obscene or otherwise objectionable. You agree your comments will not violate any third-party right and will not contain unlawful, abusive or obscene material.

SECTION 9 — PERSONAL INFORMATION

Your submission of personal information through the store is governed by our **Privacy Policy**.

SECTION 10 — ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site containing typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times or availability. We reserve the right to correct any errors and to change or update information, or cancel orders, if any information is inaccurate at any time without prior notice — including after you have submitted your order.

SECTION 11 — PROHIBITED USES

You are prohibited from using the site or its content: for any unlawful purpose; to solicit others to perform unlawful acts; to violate any regulations, rules or laws; to infringe our or others' intellectual property rights; to harass, abuse, defame, intimidate or discriminate; to submit false or misleading information; to upload viruses or malicious code; to collect or track others' personal information; to spam, phish, pharm, pretext, spider, crawl or scrape; for any obscene or immoral purpose; or to interfere with the security features of the Service. We reserve the right to terminate your use of the Service for violating any prohibited use.

SECTION 12 — DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

Your purchase, installation, and use of our products are also subject to our Product Safety & Installation Disclaimer, available at wavelengthusa.com/pages/product-safety-installation-disclaimer, which is incorporated into these Terms of Service by reference.

We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free, or that results obtained from it will be accurate or reliable.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products delivered through it are (except as expressly stated by us) provided "as is" and "as available", without representation, warranties or conditions of any kind, either express or implied.

In no case shall **Northern Audio Supply LLC**, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages of any kind — including lost profits, lost revenue, lost savings, loss of data, or replacement costs — arising from your use of the Service or any products procured using it, even if advised of their possibility. Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such jurisdictions our liability shall be limited to the maximum extent permitted by law.

SECTION 13 — INDEMNIFICATION

You agree to indemnify, defend and hold harmless **Northern Audio Supply LLC** and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, from any claim or demand — including reasonable attorneys' fees — made by any third party arising out of your breach of these Terms or your violation of any law or the rights of a third party.

SECTION 14 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be severed without affecting the validity of the remaining provisions.

SECTION 15 — TERMINATION

Obligations and liabilities incurred prior to the termination date survive termination for all purposes. These Terms are effective unless and until terminated by either you or us. You may terminate at any time by notifying us you no longer wish to use our Services, or by ceasing to use our site.

If in our sole judgment you fail to comply with any provision of these Terms, we may terminate this agreement at any time without notice. You will remain liable for all amounts due up to and including the date of termination, and we may deny you access to our Services.

SECTION 16 — ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. These Terms, and any policies or operating rules posted by us on this site, constitute the entire agreement between you and us and govern your use of the Service, superseding any prior agreements, communications and proposals. Any ambiguities shall not be construed against the drafting party.

SECTION 17 — GOVERNING LAW

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of West Virginia and the United States of America.

SECTION 18 — CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically. Your continued use of the site following the posting of changes constitutes acceptance of those changes.

SECTION 19 — CONTACT INFORMATION

Questions about these Terms of Service should be sent to team@wavelengthusa.com.

Northern Audio Supply LLC
dba Wavelength USA
93 Falling Water Lane
Morgantown, WV 26508
United States
team@wavelengthusa.com
304-993-2545